User Terms

YOUR USE OF AND ACCESS TO THE SERVICES (DEFINED BELOW) SIGNIFIES YOUR AGREEMENT TO THESE USER TERMS. PLEASE READ THESE TERMS CAREFULLY AS THEY MAY AFFECT YOUR LEGAL RIGHTS. 


The following User Terms (“Terms” or “User Terms”) are applicable to your use of and access to the Tilly website (mytilly.co), products, services, and applications (the “Services”). These Terms are a binding contract between you and Tilly TTC AB (“Tilly,”, “us,” or “we”).

By using or accessing the Services, you signify your assent to these User Terms. If you do not agree to these User Terms, please do not use the Services or visit the Tilly website. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time, but if we do, we will bring it to your attention by placing a notice on the mytilly.co website, by sending you an email, and/or by some other means. Please check these Terms periodically for changes. Your continued use of the Services following the posting of changes to these User Terms (including Tilly’s Privacy Policy will constitute your acceptance to such changes.


Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.

Accessing site, use of content and account security

The Services are offered and available only to users who are 18 years of age or older. You represent and warrant that you are at least 18 years old.
 

The Services are made available by Tilly. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services. The Services contain material, such as software, text, graphics, images, video, audio and other material (collectively, “Content”). No Content from the Services may be copied, reproduced, modified, republished, uploaded, posted, transmitted, reprinted or distributed in any way without the express prior written permission of Tilly. Modification of the Content or use of the Content for any other purpose is a violation of Tilly’s copyright and other proprietary rights and may be subject to civil and/or criminal penalties. If you violate any part of these User Terms, your permission to access and/or use the Content and the Services automatically terminates and you must immediately destroy any copies you have made of the Content.
 

The Services are for personal use only and may not be used in connection with any commercial endeavors except those that are specifically authorized by Tilly. Any use of the Services which is unlawful or in violation of these Terms of Use are expressly forbidden. We reserve the right to modify or amend the Services and any other Content or service we provide through the Services at our sole discretion without notice. We will not be liable if our Services become unavailable at any time for any time period. We may restrict access at any time to our Services or parts of the Services.
 

Certain Content and parts of the Services we offer Services are only available to users who set-up an account. When you create an account, you may be asked to provide certain registration information and other details. You agree that all information provided to the Services is governed by our Privacy Policy and you consent to all actions we take with respect to our Privacy Policy.
 

If you choose, or are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You acknowledge that your account is personal to you and you agree not to provide any other person with access to the Services or portions of the Services using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You can terminate your account at any time by emailing hello@mytilly.co.
 

Access to the Service, or to certain features of the Services, may require you to pay fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. If Tilly changes the fees for the Service, including by adding additional fees or charges, Tilly will provide you advance notice of those changes. If you do not accept the changes, Tilly may discontinue providing the Services to you. Tilly will charge the payment method you specify at the time of purchase. You authorize Tilly to charge all sums as described in these Terms, for the Services you select, to that payment method. The Service may include functionality for activating, updating or canceling recurring payments for periodic charges. If you activate or update recurring payments through the Service, you authorize Tilly to periodically charge, on a going-forward basis and until cancellation of either the recurring payments or your account, all accrued sums on or before the payment due date for the accrued sums. If you use the Service to update or cancel any existing authorized one-time or recurring payment, it may take up to thirty (30) days for the update or cancellation to take effect. 

User content, communication, evaluations and forums

You are responsible for all content that you post, upload, store, transmit, or otherwise provide through the Services (“User Content”) including any evaluation of fertility clinics. 
 

“Public Forum” means a chat area, bulletin board, weblog, blog, posting (for a clinic evaluation or other) or email function offered as part of the Services. The Services may now or in the future permit, via Public Forums or other means, the submission, hosting, sharing, and/or publishing of User Content. Information, views and opinions expressed in Public Forums are the views of the person posting the message, do not necessarily reflect the views of Tilly and are not endorsed, supported, encouraged, sanctioned, verified or agreed upon by Tilly including, but not limited to any so-called “expert”, “moderator”, “blog-editor” or other individual functioning in a similar capacity. Tilly reserves the right to remove or edit your User Content and any other Content that we believe may be offensive to our audience and/or which violates our family-oriented standards. 
 

Tilly undertakes to use its best efforts to monitor Public Postings. For clinic evaluations Tilly will generally review an evaluation before publishing. Tilly will not accept User Content which include: 

  • Profanity, sexually explicit, hate speech, discriminatory, threats, violence

  • Mention of full names, personal attack towards the staff

  • Promoting illegal activities (e.g. drugs, prostitution)

  • Sites, emails and addresses, phone numbers, cc details

  • Politically sensitive comments 

Please also carefully consider before you post any sensitive personal or health information to the Public Forums. Nevertheless we are under no obligation to edit or control User Content that you or other users post or publish, and will not be in any way responsible or liable for User Content. 
 

Tilly is not responsible for any unsolicited email you may receive as a result of participating and sharing private information in any Public Forum. Tilly reserves the right to terminate your ability to access any of Public Forum for any reason and without notice. By communicating in any Public Forum, you hereby represent that you have all necessary rights in the User Content, communications, or other information that you have provided, transmitted or sent to the Public Forum. By uploading User Content to any Public Forum or submitting any materials to us, you automatically grant (or warrant that the owner of such rights has expressly granted) Tilly a perpetual, worldwide, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, display, adapt, publish, and translate your User Content to enable us to operate the Services and to make your User Content accessible to you and other users. You warrant that all so-called “moral rights” in such User Content have been waived. If you provide us (in a direct email or otherwise) with any feedback, suggestions, improvements, enhancements, and/or feature requests relating to the Services (“Feedback”), you grant Tilly a perpetual, worldwide, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, display, adapt, publish, translate, and create derivative works for such Feedback for any purpose in connection with our business or Services. 
 

Tilly offers users the possibility to contact other users if those users have agreed to answer questions from other users. Tilly cannot guarantee that any request or communication will be (duly and timely) received/read by, complied with, executed or accepted by the other users.

 

WITHOUT LIMITATION OF THE FOREGOING, TILLY IS UNDER NO OBLIGATION TO EDIT OR CONTROL USER CONTENT THAT YOU OR OTHER USERS POST OR PUBLISH, AND WILL NOT BE IN ANY WAY RESPONSIBLE OR LIABLE FOR USER CONTENT. TILLY DOES NOT ASSUME RESPONSIBILITY OR LIABILITY FOR THE CONTENT FOUND IN ANY PUBLIC FORUM, NOR FOR ANY CLAIMS, DAMAGES OR LOSSES RESULTING FROM ANY USE OF ANY PUBLIC FORUM OR THE CONTENT CONTAINED THEREIN.

Copyright infringement notifications 

We respect others’ intellectual property rights, and we reserve the right to delete or disable Content alleged to be infringing, and to terminate the accounts of repeat alleged infringers. If you are a copyright holder and believe that material directly available via the Services infringes your copyrighted work, contact us at hello@mytilly.co.

Intellectual property rights 

The Services is owned and operated by Tilly. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, evaluations, ratings, and all other Content provided by Tilly are protected by intellectual property and other laws. All Materials included in the Services are the property of Tilly or our third-party licensors. Except as expressly authorized by Tilly, you may not make use of the Materials. Tilly reserves all rights to the Content not granted expressly in these Terms.

Prohibited uses

You may use the Services only for lawful purposes and in accordance with these User Terms. You agree not to use the Services:

  • In any way that violates any applicable Swedish, EES or international law or regulation.

  • In any way that infringes or violates the intellectual property rights or any other rights of anyone else (including Tilly);

  • For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.

  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.

  • To impersonate or attempt to impersonate us, our employees, another user or any other person or entity.

  • To engage in any other conduct that is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable or that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm us or other users of the Services or expose them to liability.

Additionally you agree not to: 

  • Post, upload, or distribute any User Content or other content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.

  • Review a clinic you have not consulted with on potential services, seen as a patient, or utilized services or advice from.

  • Include information in an evaluation that is false or misleading.

  • Create an evaluation or other User Content attesting to experiences that are not your own.

  • Ss a doctor, medical clinic, or other party, use any information from the Service for marketing or other purposes without Tilly’s written consent.

  • Encouraging anyone to falsify clinic evaluation, create evaluations that are not based on real experience, or encourage anyone other than a patient to contribute an evaluation.

  • Use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other user’s use of the Services, including his or her ability to engage in real time activities through the Services.

  • Use any robot, spider or other automatic device, process or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.

  • Use any manual process to monitor or copy any of the material on the Services or for any other unauthorized purpose without our prior written consent.

  • Use any device, software or routine that interferes with the proper working of the Services. Introduce any viruses, Trojan horses, worms, logic bombs, keystroke logging, or other material which is malicious or technologically harmful.

  • Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Services, the server on which the Services is stored, or any server, computer or database connected to the Services.

  • Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.

  • Decompile, reverse engineer, or otherwise attempt to obtain the source code or underlying ideas or information of or relating to the Services.

  • Otherwise attempt to interfere with the proper working of the Services.

Third party products, advice and services 

We are not responsible for examining or evaluating any products, advice or services offered by any third parties whose icons, products, advice, services or hyperlinks appear on or through the Services. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. We make no representations, warranties or conditions regarding the offerings of any third party. Further, we do not assume any responsibility or liability for the products, advice, services and actions of any third parties. You should use your best judgment and exercise caution when purchasing a product from a third party.
 

We may provide links to third party direction, location and map services solely as a convenience to our users, which are intended to be used solely for informational purposes. We make no warranties on the accuracy of their content, route usability, expeditiousness or road conditions (including whether there are obstructions, like tunnels or bridges that may inhibit certain vehicles from safely using a particular route.) You assume all risk of use. Tilly and its suppliers shall not be liable to you or any other person for any loss, damage or delay resulting from your use of these third party services.
 

We are not involved in any actual transaction between any user (including any so-called “expert”, “moderator”, “blog-editor” or the like) and third party, nor are we the agent of either for any purpose. As such, we will not be involved in resolving any disputes between any user and third party relating to or arising out of any transaction between such parties. We urge users and third parties to cooperate with one another to resolve any such disputes. In the event that you have a dispute with one or more other users, you release Tilly, its officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services. 

Disclaimers

Service availability, price and time-related information appearing on the Services are subject to change. Tilly is not responsible for any such changes and advises you to confirm all specific terms appearing on the or through the Services before acting in reliance on such terms.


Third-party products and services represented on the Services are not necessarily endorsed or recommended by Tilly and Tilly disclaims all responsibility regarding the performance or the use of third-party products and services. Tilly does not necessarily endorse or sanction the content, products or actions of websites that are linked to or from the Services.


THE SERVICES AND CONTENT ARE PROVIDED BY TILLY (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS IS” BASIS AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, TILLY (AND ITS LICENSORS AND SUPPLIERS) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES' RIGHTS, AND FITNESS FOR A PARTICULAR PURPOSE. TILLY DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED ON AND AVAILABLE THROUGH THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED. TILLY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICES OR CONTENT IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. 

Indemnity and limitations of liability

You agree to indemnify and hold Tilly its representatives harmless against all claims, liabilities, losses, penalties, expenses, damages and costs.


UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL TILLY BE LIABLE FOR ANY DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE CONTENT OR THE SERVICES.

Tilly is not a health care provider

The information provided by Tilly is for informational purposes only. The Services are designed to help support the health related choices that you make. These choices are yours and may require the advice of a health care provider. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment or recommendation regarding medication. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such information by you or any other visitor to the Services, or by anyone who may be informed of any of its contents. Furthermore, you should not interpret any Content or reporting we provide you or any other communications from Tilly as recommending any specific treatment plan, product or course of action. 
 

Some information available to users through the Services takes the form of Evaluation of clinics written by other users. Tilly displays this User Content but does not guarantee their accuracy. The Services is not a medical provider and the evaluations do not constitute medical advice. The users who have written evaluations are not doctors, and they are solely commenting on their experience of being a patient with a particular clinic (which Tilly has not independently verified). The Services do not represent the views of any clinic or doctor. You are responsible for choosing your own healthcare provider. The information in those Evaluations is solely the opinion of the Reviewer and is not a recommendation by Tilly of a medical provider. Tilly does not endorse any specific tests, clinics, products, procedures, opinions, or other information that may be mentioned on the Services. Furthermore we do not make guarantees about the professional qualifications, expertise, quality, price, or insurance policies of any doctor or clinic listed. 
 

Reliance on any information provided by the Services is solely at your own risk. Always seek the advice of a physician or other qualified health provider with any questions you may have regarding a medical condition or treatment. Never disregard professional medical advice or delay in seeking it because of something you have read on the Services!

Governing law, venue and dispute resolution 

These terms and conditions and the provision of our Services shall be governed by and construed in accordance with Swedish law. Any dispute arising out of these User Terms and our services shall exclusively be submitted to the competent courts in Stockholm, Sweden. 
 

The original English version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these terms and conditions, the English language version to the extent permitted by law shall apply, prevail and be conclusive. The English version is available on mytilly.co (by selecting the English language) or shall be sent to you upon your written request.

Miscellaneous 

If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. This Terms of Use is the entire agreement between us relating to the subject matter herein.


These Terms may be subject to change; the result of any change will be reflected on these pages.

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